Cancellation policy
Subscription Cancellation Policy
When you purchase a coffee subscription from Blend & Mend, you authorise us to charge your chosen payment method automatically at the frequency shown when you subscribe.
Cancelling your subscription
You can cancel your subscription at any time.
To cancel, use the subscription management options available through your customer account or contact us at blendmend@outlook.com.
There is no cancellation fee.
Cancellation will stop future subscription renewals. If your next subscription order has already been processed or dispatched before your cancellation is received, we may be unable to cancel that order.
Changing or managing your subscription
Where available, you may be able to manage your subscription through your customer account, including changing or cancelling your subscription.
If you need help making a change, contact us at blendmend@outlook.com.
Recurring payments
By purchasing a subscription, you agree that the subscription price will be charged automatically using your selected payment method at the frequency shown at the time of purchase until you cancel.
Any applicable delivery charges will be shown as part of your subscription purchase.
Price changes
If the price of your subscription changes, we will provide appropriate notice before the new price applies to future subscription payments where required.
Problems with subscription orders
Your subscription does not affect your statutory consumer rights.
If a subscription order arrives damaged, faulty, incorrect or not as described, please contact us at blendmend@outlook.com so that we can investigate and put things right.
For further information about returns and refunds, please see our Refund & Returns Policy.
Contact us
For help with your subscription, contact:
Blend & Mend
Email: blendmend@outlook.com