Shipping & Delivery Policy

Last updated: 28 September 2026

We want your coffee to reach you fresh and in great condition. Here's what you can expect when ordering from Blend & Mend.

Order preparation and dispatch

Our coffee is freshly prepared, packed and dispatched by our UK coffee fulfilment partner.

Orders are usually dispatched within 1–3 working days.

Working days are Monday to Friday, excluding UK bank holidays. Orders placed over a weekend or bank holiday will be processed from the next working day.

Delivery times

Once your order has been dispatched, delivery will typically take 1–4 working days, depending on the delivery service used.

As a guide, most orders should therefore arrive within approximately 2–7 working days from the date you place your order.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, such as postal or courier delays, severe weather or particularly busy periods.

Delivery charges

Any applicable delivery charge will be clearly displayed at checkout before you complete your purchase.

Delivery locations

We currently deliver to addresses within the United Kingdom.

If we are unable to deliver to your address, we will contact you and, where appropriate, cancel the order and issue a refund.

Incorrect delivery addresses

Please check your delivery address carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible at blendmend@outlook.com.

We will do our best to help, but once an order has been dispatched we may not be able to change the delivery address.

Delayed or missing orders

If your order has not arrived within the expected delivery period, please contact us at blendmend@outlook.com with your order number.

We'll investigate the delivery and work with our fulfilment and delivery partners to resolve the issue.

Damaged or incorrect orders

If your order arrives damaged, faulty or you receive the wrong product, please contact us as soon as possible at blendmend@outlook.com.

Please include your order number and, where possible, photographs of the item and packaging so that we can investigate and put things right.

Please see our Refund & Returns Policy for further information.

Contact us

If you have any questions about the delivery of your order, please contact:

Blend & Mend
Email: blendmend@outlook.com